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Faq

Customer questions & answers

The serving size is 1 TBSP (21g) and it has 62 calories.

Hey, our Natural Date Spread contains only 1 ingredient: 100% Medjool Dates.

Thanks for writing to us- some of our previous labeling had an error that is now corrected- there are 18 grams of sugars per serving. we are sorry for the inconvenience.

Our Medjool Dates are grown in the Middle East.

We glad that you like our product! in general, you can freeze date based products so you might find it as a solution for your needs. We wouldn't recommend, however, freezing and defrosting multiple times.

Our product is not considered raw, as it is being steamed in 74°C/165°F to ensure it can be shelf-stable, without the need of any preservatives. Also, no refrigeration is needed, even after opening.

Yes- our product is Non GMO Project Verified. Our Organic version will be arriving soon, too.

Our Natural Date syrup is a healthier and better sugar alternative in any recipe- sweet or savory. It can replace any sweetener in baking, salad dressings, meat marinades and many more. For recipe inspiration you are welcome to check our social media channels.

General Asked Questions

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

We can only change orders that have not been processed for shipping yet. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order. To make changes to your order, please reach out to support through the Contact Us.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order: - United-States: 2-5 days

You can purchase on our website using a debit or credit card. We additionnaly offer support for Paypal, Visa, Master, American Express, Amazon Pay, Apple Pay, and Google Pay. You can chose these payment methods at checkout.

We currently only support the following currencies for charging our customers in their local currencies: USD. If your credit or debit card use another currency, then you will be charged in USD,depending on the website you are on. Your bank will apply the corresponding conversation rate of the currency you choose.

We currently ship in the United-States. For shipping outside of these countries, please reach out to our support through our helpdesk. How long does it take to ship my order? Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

We will accept unopened sealed products within 30 days of delivery. Please contact us at info@nunature.net for further assistance.

Unable to find satisfactory answers ? Contact Us

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